Frequently Asked Questions

How do I know if I need to seek professional assistance?

There are times when you’re uncertain if you need to simply be left alone, to let things settle, or to talk to someone about some of your ongoing challenges. If you find yourself reflecting on these thoughts, it might mean that a part of you is in search of an objective voice to help you sort through your thoughts and feelings. This is your inner self that is letting you know that you don’t have to go it alone. Therapy is connecting to another human being with the sole intent than to assist you in attaining your maximum potential and helping you find your way back to being you.


How do I pick the right therapist?

Selecting a therapist is a very personal process that is different for everyone. Some people choose a therapist based on gender, experience, ethnicity, and/or specialization, while other people select a therapist based on proximity and hours of operation. Regardless of your choice, it’s most important that you feel heard, understood, and challenged. A special bond develops between you and your therapist since you will be discussing sensitive information that you may have never shared with anyone before. It is for this reason that following the therapeutic relationship, therapists and clients should not socially interact within a social context.


How do I get the most out of my therapy session?

Maximizing your time in therapy is important since the time spent in session will seem to go quickly. To prepare, you should ask yourself what you hope to accomplish after your session. In addition, you might want to reflect on what brings you to therapy and what have you done thus far to help alleviate the stress of your ongoing concerns. It is good to also consider how committed you are to changing your current situation. Lastly, it’s important to remain honest with yourself as well as your therapist to benefit fully from your experience.


How much does therapy cost?

Therapy is considered an investment and part of your mental health well-being. Your emotional stability has a direct impact on all aspects of your relationships in life. There are various payment options for you to choose from and decide which is best for you.


What should I know about insurance-based therapy?

We accept a limited number of insurance plans as an “in-network provider” and our services are often covered through “out-of-network” benefits. We will provide you with an invoice of your services so that you may request reimbursement form your insurance provider in the event you have out-of-network benefits. To become more informed about your insurance benefits, you may wish to ask your insurance carrier the following questions when inquiring about your coverage:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • What is the coverage amount per session?
  • Is approval required by my primary care physician?

These questions are designed to help you become more informed about the payment process. In some instances, where the consumer may have a high deductible, a self-pay or non-insurance based option might be worth exploring.


What should I know about Non-Insurance based therapy?

Non-insurance-based forms of therapy are for individuals who seek the utmost level of confidentiality. All records, diagnostic assessments, and notes are held by the therapist and not disclosed to a third party without the authorization of the client. The services rendered preserve the integrity of the therapeutic exchange without having to disclose confidential information to third party recipients such as insurance companies. In some instances, where the consumer may have a high deductible, a self-pay or non-insurance-based option might be worth exploring.

At CAC, we strive to offer psychological services to the South Florida community that are both accessible and of the utmost quality. Our non-insurance benefit packages are for individuals who seek the highest level of confidentiality. The self-pay option offers the consumer a tailored service contract that meets their individual needs. To inquire on which package offering is best for you, kindly direct all inquiries either by communicating with our Practice Manager, Myles, at 305-779-8565 or visit our price listing.


What should I know about my initial and follow up sessions?

Your initial session is designed to capture the essence of your choice to attend therapy and lasts 60 minutes. If a longer session is needed, such as in the case of couple’s therapy, then arrangements should be made in advance.
Follow up sessions last 45-50 minutes and are designed to address the immediate concerns of the client. A review of the prior session is recapped and a personal inventory of where you are today is determined. Practical tools are discussed, modeled in session, and you are encouraged to practice in between sessions to attain maximum positive outcomes. A journal is highly recommended to review your ongoing progress during our time together.


What if I can’t make it to my scheduled session?

Not unlike all doctor’s appointments, you are asked to give 48 hours advance notice in the event of a cancellation, excluding emergencies, to avoid a “No Show” fee. It’s important to remember that therapy is a personal commitment and continuity of care is essential to your growth and progress.


How do I know when I’ve attained my goals in therapy?

Everyone is on a personal journey that leads each one of us down a unique path. Your progress in therapy will begin to manifest in your relationships, work outcomes, and self-efficacy. Your family and friends may notice before you do. While there are times you may want to continue to remain in therapy despite your progress, your therapist will encourage you practice your newly acquired skills independently and question your desire to remain in therapy. We believe in providing you the support you need until you are able to support yourself.